TRYCD Warranty Program
TRYCD Limited lifetime warranty.
TRYCD backs it products. If you are the original owner and have proof of purchase, we warrant our product against material and workmanship issues for the reasonable life of the product (up to 5 years).
TRYCD reserve the right to assess and reject any claims and in most cases will need to see the product to accurately assess it.This can be returned to the place of purchase or TRYCD HQ. If your rod has been fished successfully on the first few outings and a breakage occurs down the line, this is unlikely to be manufacturing fault.
What does the warranty include?
The repair or replacement of any defective parts. If a part is not available or is discontinued, TRYCD reserves the right to replace it with a similar or better alternative.
What does this exclude;
This warranty is limited to the original purchaser and excludes accidental damage, misuse, abuse, neglect, unauthorised alterations/modifications or normal wear and tear. It also does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of this product.
TRYCD no hassle replacement program.
We know that breakages happens. Even the best fisho has slipped over, high sticked or dropped a rod or two. If we had a dollar for everytime someone slammed a rod in a car door, well, we would have a few dollars.
We don’t want to make money out of these situations, we just want to see you back doing what you love. For that reason we offer an easy trade-in program for accidental damage. Simply send us in the broken part (in some cases we may only need proof of destruction) and we can supply you with a new one for 50% off RRP or can provide individual sections at a rate relative to the whole product.
Simply get in touch with us at firstname.lastname@example.org and we will help you out the best we can.
Returns or exchanges:
If you are not happy with your purchase or want to exchange it, please return it within 30 days of purchase for a full refund.Product must be un-used and in its original condition and packaging.Return shipping and re-shipping of a new item (if applicable) is at the expense of the customer.